A telemarketing database with information you need to sell to other businesses, schools, and the public sector.
While marketing decision makers over the last ten years have been focused on content marketing, too little investment is made in telemarketing.
Other marketing channels struggle to produce the same high levels of leads, sales and returns which are achieved by telemarketing sales teams In a world where the average decision maker receives 115 emails a day, a phone call stands out.
78% of decision-makers prefer human interaction
and that figure is climbing as the world becomes more digital.
Telemarketing delivers £11 of revenue for every £1 spent.
More Than Words Marketing is a telemarketing company and data provider.
We currently maintain three substantial telemarketing databases covering three different sectors.
They include B2B, education, and the public sector, containing phone numbers and other contact details for high-value target customers.
We also offer managed telemarketing services to companies that don’t have an outbound telemarketing team.
Researching and segmenting your telemarketing list is one of the most effective steps you can take in constructing a valuable direct marketing strategy.
This report from DMA found that up to 77% of the ROI from marketing campaigns could be attributed to segmenting and personalising sales messages. Segmentation allows you to convey highly targeted, appropriate messages to smaller subsets of your wider marketing list.
Businesses often find it hard to decide what they should say when first contacting the prospects on their telemarketing data list.
A level of commitment is required from the prospect for booking appointments, so make sure that your approach follows the 3 W’s:
Telemarketing is one of the strongest tools you have for conducting market research .
Cold calls provide an opportunity to introduce yourself to the prospect as well as find out more about their business. The more information you have, the easier you will find it to plan future marketing activity.
Your market research telemarketing campaign should aim to find out:
You can use the insight you obtain from a customer survey for more tailored marketing campaigns.
According to Financesonline.com, the central factors influencing a buyer’s final purchase decision are:
The easiest way to do this is through telemarketing. This is because it’s a conversation that benefits both parties, rather than a push towards a sale. However, it is not always easy to keep all of these ideas in mind. Especially as you deliver your intended message whilst in the moment.
This is why point 5 is relevant.
A call brief ensures that during a conversation, you do not branch off too far from your main objective.
With our telemarketing service account managers create the telemarketing call brief before your first campaign.
Your telemarketing lists are data-rich and targeted, making them an excellent resource for any marketing campaign. Having said that, they do work best combined with other marketing channels.
Email and social campaigns help you to:
Monitoring and analysing the data gathered during telemarketing calls is the best tool you have for understanding a successful campaign. Make notes of any feedback offered during calls and by existing customers, as well as any actions taken by your prospects.
This will help you to refine your strategy over time. You can perform A/B testing during telemarketing, delivering different openers, or calls to action to different marketing segments.
Once complete then compare the two to put together the strongest call approach possible. A strong list of key performance indicators is central to analysing the performance of your marketing campaigns.
It takes 7 to 13 “marketing touches” to deliver a qualified lead, according to the Online Marketing Institute. The length of this process can be frustrating to some, but actually helps businesses to form stronger connections with prospects. Telemarketing is a useful way to build a relationship with potential customers because it adds a ‘human connection’ that people respond well to.
Direct mail and email campaigns spread brand awareness and promote trust and authority. But it is regular telemarketing calls that persuade a potential customer to like and become attached to your business.
Research has shown that up to 86% of customers would like to receive promotional material from a company “at least monthly”.
Our clients have access to their prospect telemarketing database for a full 12 months. We suggest using this data as effectively as possible during this time. Ensure that your calls and direct mail efforts connect with the contacts from your telemarketing list at least once a month. Offer something new and valuable every time.
Please call 0330 010 8300 or fill out the contact form and let us know what you want to achieve with your telemarketing database.
Phone list for telemarketing
Most marketing data providers no longer supply B2C telemarketing databases to clients.
Building and maintaining these lists is now uneconomic because:
Please be aware that there are many established and legitimate B2C data providers in the UK from which you can buy telemarketing databases and homeowner data for UK citizens and residents.
However, we urge that you carry out significant due diligence on each company’s GDPR policies and how they maintain their databases prior to purchasing.
Yes – you can buy a database for marketing by post from More Than Words.
Speak with one of our account managers about the products and services you sell and the audiences you want to market to.
We’ll then create a bespoke mailing list for your campaign to maximise the number of new leads and sales you generate from these markets. Click for more information on our business-to-business mailing list, our school mailing list, and our public sector mailing list
Yes – we maintain an extensive list of SME businesses which you can use for telemarketing and telesales.
Select the companies you want to target from our SME business database and which are most likely to buy from you. We’ll then run a count on them and send you that count and a quote back within 24 hours. If you’re interested in targeting larger companies only, we hold their details on our wider business database of UK firms – speak to our account manager when you get in touch with us.
Yes – all of our telemarketing databases are fully GDPR compliant.
When using the database to call contacts, your actions are permitted by GDPR on the following three grounds:
We regularly update our GDPR policy and practices – when you call or email us, please ask us for a copy.
Yes – and this applies to our B2B telemarketing database, our education telemarketing database, and our public sector marketing database.
For B2B campaigns, we can provide you with, in addition to the most senior contact, decision makers with purchasing responsibility for telecoms, sales, operations, marketing, HR, health and safety, fleet, finance, facilities, and engineering.
On our schools database, we provide you with the head teacher name across almost every record. If you want to target contact like school business managers and heads of department, we can supply those to you. For our public sector calling list, we have 800 benchmarked job titles with specific areas of purchasing responsibility with additional information on the annual spends of the departments they work for.
Excellent Quality Data delivered promptly with great service. Has been a huge help during the current pandemic and will be using them regularly. The best I have ever dealt with. Account Manager Lisa Kinghorn is an asset to the business. Great company with superb customer service.
We've recently worked with Scott. He was outstanding from our initial conversation, through to data acquisition and subsequent email marketing campaign. I have nothing but good words to say about him, the company and the service they provided. I should add that we were a little hesitant before agreeing to work with Scott due to a bad experience with another provider. He was extremely empathetic towards our predicament and ultimately guided us through the onboarding and service delivery. He clearly knows he's stuff.
Having a very specific need for B2B marketing we decided to use More than Words. We spoke to Clare Tweed who was very knowledgeable and made the whole process very easy. Clare is easy to speak with, happy to help and I could not recommend her enough, she got our order sorted very quickly and delivered to us as agreed. A huge thank you to Clare and the team at More Than Words.
On behalf of myself and DOM UK, thank you to Clare and the team for making our customer survey process as straight-forward as possible. Reached out to the company after finding them using a Google search and was contacted back straight away. They used expert knowledge to help set-up our survey to achieve the best result possible. Would recommend and will be using More Than Words Marketing again.