For companies wishing to market their products and services to general practices in the UK, a market worth £10.2bn and rising, the most cost-effective way to get in touch with them is to use our list of practice managers email addresses.

With More Than Words, you can market what you sell to over 9,000 GP practices – as well as practice managers, we have senior GP contact details, nursing services managers, and more.

In this article, we cover:

  • what’s on our list of practice manager email addresses,
  • what GP surgeries actually buy,
  • how GP surgeries are funded,
  • the role of practice managers, and
  • More Than Words’ four GP marketing options.

What’s on our list of practice manager email addresses

On our doctors’ surgery database, we have the following records:

  • 9,155 practice records
  • 6,300 GP practice managers’ email addresses (you can top this up with 2,350 general GP practice email addresses if you wish)
  • 8,750 practice managers
  • 13,000 nursing services managers
  • 8,800 senior GPs

There is also supporting information for companies wishing to sell their products and services to GP practices by telemarketing and postal marketing.

This database is part of More Than Words’ wider UK public sector database – ask us for information on our NHS contact lists and general NHS contact database if you want to target other parts of the health service.

You can buy the data from More Than Words to use on your own email, phone, and postal campaigns.

Alternatively, if you’d like us to do the work for you, please contact one of our account managers for more information on our specialist managed public sector email marketing service and/or our managed public sector telemarketing service – more details are also below.

More Than Words note – looking for health-related marketing lists? Click here for our list of doctors’ surgeries and here for our list of hospitals.

List of practice managers' email addresses FAQ

What practice managers and other decision-makers within GP surgeries buy can be split into three distinct categories:

  • medical supplies,
  • non-medical supplies, and
  • other services.

Standard medical supplies regularly purchased by practice managers include:

  • ABPM’s
  • single use instruments
  • aprons
  • bags and cases
  • bandages
  • blood pressure monitors
  • cotton wool
  • couch rolls
  • defibrillators
  • dermascopes
  • dopplers
  • dressings
  • ear irrigation
  • ECG electrodes
  • ECGs
  • face masks
  • forceps
  • fridges & vaccine storage
  • gloves
  • gynaecology & midwifery equipment
  • hand sanitisers
  • hyfrecators
  • infection control
  • kidney dishes, trays & bowls
  • lights
  • medical consumables
  • medical equipment
  • medical equipment calibration
  • medical paper & charts
  • mouthpieces
  • needles
  • ophthalmoscopes & otoscopes
  • other
  • other equipment
  • pharmaceuticals
  • pharmacists
  • plasters
  • pregnancy tests
  • pulse oximeters
  • respiratory equipment
  • scales
  • scalpels & blades
  • scissors
  • single use packs
  • specimen labelling software
  • stethoscopes
  • sutures
  • thermometers
  • tourniquets
  • urine test strips

Non-medical suppliers most frequently purchased by GP practices include:

  • Appointment Cards
  • Printer Ink
  • Printer Toner and Drums
  • Shredding
  • Stationery & Office Supplies
  • Furniture
  • Janitorial & Cleaning Supplies
  • Surgery Furniture

The services most frequently purchased by GP practices include:

IT & Software

  • CCTV Cameras & Systems
  • Hard Drive & Media Destruction
  • Hard Drive & Media Storage
  • Holiday & Absense Planner
  • Holiday Scheduler Software
  • Internet & Wifi Services
  • Intranet Services
  • IT Support
  • Patient Arrival Systems
  • Patient Call Systems
  • Recording & Information Systems
  • SMS/Text Messaging Services
  • Software
  • Speech Recognition Systems
  • Telecoms Systems & Services
  • Telephone Answering

Accounting & Finance

  • Accountants
  • Bookkeeping
  • Building Insurance
  • Financial Advice
  • GP Surgery Insurance
  • Insurance
  • Invoicing/Billing Software
  • Locum & Absence Insurance
  • Payroll Software & Services
  • Pension Services

Administration

  • Call Recording
  • Communication & Mailing
  • DBS (CRB) Checks
  • Document Management
  • Document Scanning
  • Medical Record Digital Reproduction
  • Medical Record Storage & Filing

Training

  • Fire Safety Training
  • GP Receptionist Training
  • GP Recruitment
  • Health & Safety Training
  • Practice Managers Training

Recruitment

  • GP Locums
  • GP Recruitment
  • Nurses
  • Staff Cover
  • Staff Holidays
  • Staff Training

Miscellaneous

  • CQC Cleaning Services
  • Office Interiors
  • Panic Alarm Services
  • PAT Testing
  • Premises Maintenance
  • Property Solutions
  • Refurbishment
  • Security
  • Surgery Furniture
  • Surgery Premises Investment
  • Utilities
  • Waste
  • Website Design & Hosting
  • WEEE Recycling

In the way a school is funded primarily on the basis of the number of students it teaches, GPs are funded primarily depending on the number of patients registered with them and the number of patients receiving treatment from them.

Most GP surgeries are like small-to-medium-sized companies – they have a business structure, managing partners, staff, and so on. Unlike the majority of small-to-medium-sized companies however, they only have one customer – NHS England from which they receive their funding based on register size and their performance under the Quality and Outcomes Framework (QOF).

They will often receive extra income:

  • from their Clinical Commissioning Group (CCG) – CCGs are legally responsible for ensuring the provision of general practice in their local area and
  • to cover their rent if they lease the premises they operate from.

Practice managers are, in effect, business managers responsible for front office operation, staffing, and recordkeeping. Their role requires IT skills, the ability to strategically plan, manage finance, operate payroll, and oversee personnel administration.

They will often be responsible for the purchasing of all equipment, drugs, supplies and stationery and ensure best value is obtained reporting to the senior partners within the practice.

Purchasing responsibility for most items rests with the practice manager although, on larger and non-standard purposes, s/he will liaise with the partners.

There are four ways to generate leads and make sales from our list of practice managers email addresses. They are:

  • database-only option – where you and your company are responsible for using the data on the list to contact GP surgeries and practice managers
  • managed email marketing campaigns – we create an email marketing campaign for you and send it three times to practice managers on your behalf (the database is also supplied)
  • managed telemarketing campaigns – we carry out a minimum of 45 hours’ worth of calling to GP surgeries and practice managers on your behalf (the database is also supplied)
  • managed email and telemarketing campaigns – we send three email campaigns to GP surgeries and practice managers on your behalf followed by 15 hours’ worth of telemarketing after each email campaign (the database is also supplied)

You don’t have to purchase the entire database

You don’t have to buy our UK-wide list of practice managers email addresses in its entirety.

If you service specific geographic regions only or if you prefer to deal with practices with a certain number of patients, please let us know when you get in touch with us.

1. Database-only GP email list

  • The data enabling email, telephone, and mail contact with the practice managers and GP contacts you select
  • Full technical and advertising support service
  • Full database usage rights for 12 months after purchase with discounts for renewal

2. Managed email marketing campaigns plus data

  • As the database-only option plus
  • Email design – our copywriters and designers will create a persuasive, attractive, engaging, and compelling email design for your company to promote your products and services
  • Three email broadcasts – we will send your email via our trusted servers to the organisations on your database.
  • Full reporting on each email campaign – three days after each send, we’ll email you a spreadsheet showing which recipients opened and clicked through to your website (and the number of times they did so).
  • Full database usage rights for 12 months after purchase with discounts for renewal.

3. 45 hours’ worth of managed telephone marketing plus data

  • As the database-only option plus
  • 45 hours’ worth of calls made to your target database
  • Let us have conversations on your behalf with key decision makers (DMs) introducing how you can help them with appointment booking and any other services of relevance.
  • Market research – get us to ask any questions you want to decision makers (including asking about how their current supply arrangements)
  • Full conversation planning (including openings and objection handles).
  • Live reporting of the campaign – see records completed in real time.
  • We’ll notify you straight away if a prospect indicates that they’re ready right now to speak about their food and drink supply arrangements.

More Than Words note – although our minimum bookable calling time to GPs’ surgeries is 45 hours, you can book more time in if you like. Please speak with your account manager.

4. Managed email marketing, managed telephone marketing plus data

  • As service 2 and service 3 except that:
  • Your 45 hours’ of calling is split into three separate campaigns of 15 hours to be carried out following each of your email campaigns
  • Follow-up calls made to openers and decision makers clicking through to your site to stimulate interest and generate sales

Get in touch with our one of our account managers

Following the COVID-19 pandemic, it’s going to take years for practices and the wider NHS to return to its previous state. However, this time everyone in the NHS is going to be under pressure to deliver more for less as the country recovers economically from the crisis.

If you can help GP surgeries save money on what they currently spend or you can show them a way to make their practices more efficient, now is an opportune time to share that information with them.

To speak with one of our team about out doctors surgery database, please call us on 0330 010 3495 or you can click here to email our marketing databases team.

Selling your products and services to GP surgeries and practice managers

To plan your marketing campaign, please call us on 0330 010 3495 or you can click here to email us, or fill in the form below and we’ll get back to you as soon as possible.