We get to know our clients

Our approach has been developed from years of experience which gives us the edge in understanding so many different industry sectors. Whilst we may not know the ins and outs of your company as much as you do, we understand direct marketing extensively and what approach to use for a business sector.

From your first contact with our team, we will carry out an initial fact-find to understand your business, the products and services you offer and your customers who purchase from you. Using this information and what you are looking to achieve, we will present you with a bespoke campaign proposal.

Partner Approach

We look to partner with our clients on a long term basis, so it is vital that we select the right marketing data and campaign approach to ensure success and repeat business. 

Our straightforward and honest approach will also extend to advising you when something won’t work for your business or if we think we are not the right fit for your business.

We would rather not take money from you if we genuinely cannot see how we can achieve the results you’re looking for. If this is the case we can often suggest an alternative route.

More Than Words Note: Read our case studies to find out our approach to some of our client campaigns and the results generated.

Joined Up Marketing

We quickly realised that companies were using channels such as email marketing, telemarketing or direct mail as a single channel to communicate with current and potential customers. 

Whilst there is nothing wrong in this, it can restrict the level of engagement you get back.

Customers are human beings and they all like different things, including how they are approached with sales and marketing messages.

With this in mind, if you dedicated telemarketing hours following a direct mail or email campaign, this gives you the opportunity to:

  • Start a two way conversation and find out more about what that customer needs
  • Create a prospect data list
  • Make your company and its products/services more memorable (you often remember a person you have spoken to before something you have read)
  • Generate leads for a sales team
  • Contact those who did not open your email

If you simply send out an email and wait for the calls or direct responses, all you have to gauge interest is then a report showing opens and click throughs nothing else.

You also never reach 100% of an email audience, therefore you need to add another approach if you want to reach the non openers.

By adopting a joined up approach to your sales and marketing activities you generate more leads and increase sales.

Contact our team

Get in touch with More Than Words Marketing

We welcome the opportunity to discuss how our products and services can help your business.

Call us on 0330 010 8300 or click here to email us.

Call 0330 010 3495

Find out more about More Than Words Marketing

Call us now to receive more info on 0330 010 8300, click here to email us, or fill out the form below.