Looking for an telesales executive with extensive experience to promote your products and services to businesses, schools, and public sector bodies in Newcastle and across the United Kingdom?

Welcome to More Than Words. We specialise in lead generation, appointment setting, and market research for companies on Tyneside and around the UK.

If you work with us, we won’t see you as a call centre client. We’re not here to act as a customer service organisation involved in gentle promotion of your company name to existing and potential customers.

We’re here to get you results that you want and we’re here to generate sales for you.

All you need to tell us is what your company sells, which markets you target, and what you want to achieve from your telemarketing and telesales campaigns. Then let our experienced team do the work that they do best – business development for our clients.

To speak with our senior telemarketing executive for Newcastle, please call our offices in North Shields on 0330 010 3495 or you can send us an enquiry by clicking here to email our telemarketing department.

Telemarketing for Newcastle

3,000,000+ business DMs
DMs within 50,000 schools
250,000 public sector DMs
Lead gen/appointment booking
Market research services
No set-up fees, no contract
To find out more about our telemarketing services for Newcastle companies, please fill in the box on the right or call us on:
0330 010 3495
or you can click here to email us

    Leave an enquiry
    Send us your details and we'll email or call you back.
    To send us a message with your enquiry, please use the form at the bottom of this page
    To speak with an account manager about our telemarketing services for Newcastle companies, call
    0330 010 3495
    or you can click here to email us

    Why do you want to invest in telesales?

    When we enter in a marketing partnership with our businesses in Newcastle, we are committed to getting the types of results you want and you can measure the success of your campaigns directly by our performance.

    Generally, our customers want us to do one or more of the following five things when calling existing and potential clients:

    • booking appointments,
    • generating leads,
    • conducting market research,
    • cleansing and updating client & prospect databases, and
    • ensuring high attendance at exhibitions or events you’re hosting or attending.

    Appointment booking and diary management

    Our Newcastle appointment setters can book meetings for your sales executive(s) (either face to face or in person) and post the times and dates of appointments directly in their diary management system.

    Lead generation

    Our our lead generation service, our telemarketing executive doesn’t book a time and date in for your sales rep but they provide full call notes for your telesales rep to follow up.

    If, during a conversation with a potential or existing customer, we think there is an opportunity you need to act on quickly to take advantage of, we’ll inform you by giving you a call direct or sending details to a nominated email address.

    Market research

    Our Newcastle telemarketing executive(s) will contact your existing clients, prospects, and companies you’d like to build a relationship with. On each call, we’ll find out which of your competitors they’re already placing business with, how much they’re spending, and when their supply contact comes to an end (if applicable).

    Our team can also contact marketplaces you currently don’t have a presence in but are considering entering to find out likely levels of demand for your products and services and to identify which companies will be your greatest competitors.

    Database cleansing

    Non-consumer contact data can decay at a rate of up to 3% per month. If your company has contact databases which it hasn’t used recently, let our telemarketing executive(s) update the details you have. Is your original contact still there? Is the job title you have for them correct? Is the email address you have still live?

    When, on the call, we can ask the decision makers we’re speaking to whether or not they’d like to receive your email newsletters so that you can stay in touch with them.

    Event invite

    Are you holding or attending an exhibition or event that you’d like to invite existing and prospective customers to?

    Our Newcastle marketing team can call them on your behalf and invite them to come. As soon as we have an agreement from them, we’ll confirm their attendance by email initially and then send them a reminder email a few days before the event.

    Which decision makers will we be contacting on your behalf?

    The sales executive(s) working on your campaign can call decision makers within businesses, schools, and public sector organisations you already work with, who have enquired but not bought yet, or who have never been in contact with you before.

    Warm calling campaigns

    On “warm calling” campaigns, our Newcastle telesales executive(s) contact the people on your existing client database or prospect database.

    More Than Words note – a “prospect” is a decision maker who has been in previous touch with your company but where a sale has not yet resulted from that contact.

    We’re happy to sign any non-disclosure agreements you require us to.

    Cold calling campaigns

    If you’d like us to contact decision makers who have had no previous contact with your company, we can search through the following three telemarketing databases to find the businesses, schools, and public sector bodies most likely to need your product or service:

    • B2B telemarketing data – 3,000,000+ business owners and decision makers across 2,000 sectors
    • school calling list – decision makers within over 50,000 educational establishments
    • public sector calling list – 250,000 budget-holding decision makers across local and central government, the NHS, GPs, care homes, further/higher education, and more

    B2B

    On B2B telemarketing campaigns, we can search for target audiences using the following criteria:

    • line of business,
    • geographical area, and
    • company size.

    Other than the senior contact within companies, we also the following job types – engineering buyers, facilities managersfinance directorsfleet managershuman resources contactsmarketing managers and directorsoperations managers and directorssales managers and directors, and telecoms managers.

    Schools

    For telemarketing campaigns to schools, we can search by type of school, budget size, number of pupils, and over 100 different other criteria. Please be sure to be as precise as possible when you describe your targets to your account manager when you call.

    Our telemarketing team can speak with any contact in the school you want from head teacher, deputy head teacher, school business manager, facilities managers, heads of year, or heads of subject.

    Public sector

    For telemarketing campaigns to the public sector, we can search for decision makers across seven different levels of procurement seniority within central government, local government, further and higher education, the NHS, and more.

    Job titles across the public sector vary greatly according to the individual organisations decision makers work for so, when selecting individuals to call, we segment them by both what they purchase and their available budgets.

    Telemarketing for Newcastle

    3,000,000+ business DMs
    DMs within 50,000 schools
    250,000 public sector DMs
    Lead gen/appointment booking
    Market research services
    No set-up fees, no contract
    To find out more about our telemarketing services for Newcastle companies, please fill in the box on the right or call us on:
    0330 010 3495
    or you can click here to email us

      Leave an enquiry
      Send us your details and we'll email or call you back.
      To send us a message with your enquiry, please use the form at the bottom of this page
      To speak with an account manager about our telemarketing services for Newcastle companies, call
      0330 010 3495
      or you can click here to email us

      Telesales Newcastle FAQ

      Do clients see a good return on the telesales projects you manage for them?

      Yes – most of the telemarketing campaigns we run are for returning clients.

      Returns on campaigns for Newcastle customers vary but, according to the UK Data and Marketing Association, telemarketing generates £11 worth of turnover for every £1 spent on it

      What are the rules surrounding telemarketing and telesales in the United Kingdom?

      To comply with current UK legislation on telemarketing, we must check that, on campaigns where we have sourced the data, decision makers are not on either the Telephone Preference Service or the Corporate Telephone Preference Service.

      For individuals we call from your client or prospect list, legitimate and legal marketing interest applies under GDPR to contact them. However if, during the call, they ask us not to contact them again, we won’t and we’ll record that information on your online telemarketing campaign report.

      I want to target people at home. Can you call consumers?

      We do have experience in running telemarketing campaigns for customers wanting to target consumers at home.

      However please be aware that our telesales operate during office hours only and therefore we’re unable to contact a homeowner or tenant in the evening on the mobile or landlord.

      Appointment setting, lead generation, and market research from our Tyneside base

      Work with our telemarketing team to build two-way, mutually-beneficial relationships with existing and potential customer within the business, education, and public sectors.

      Give our sales team a call. Let them know more about your company, what you sell, your target marketings, and what you want to achieve from a telemarketing or telesales campaign.

      To speak with the local market leader in business development, please call us 0330 010 3495 or you can send us an enquiry by clicking here to email our Newcastle telemarketing department.

      Call 0330 010 3495

      Telesales and telemarketing for Newcastle businesses

      To find out more, please call us on 0330 010 8300, click here to email us, or fill in the form and we’ll get back to you.