Businesses in Manchester invest heavily in telemarketing and telesales. And More Than Words’ call centre team have been responsible for generating hundreds of closeable sales opportunities for customers in the city since we were founded in 2018.

We’re a B2B sales specialist – our responsibility is to find valuable new business for our clients in companies, schools, and in the public sector in Manchester and across the whole of the United Kingdom.

Better still, we’re one of the UK’s fastest growing data brokers too. We can source the decision makers you want us to speak to to promote your products, services, and solutions from our database of over 3,300,000 budget holders.

You’re in control from the start with your telemarketing campaign. Get in touch with us – let us know about your business, what you sell, and which companies and organisations benefit most from using your products and services.

Your account manager will then search through our extensive and constantly-updated database of decision makers to find the right people to speak to.

Tell us what you want from each call – to book appointments, generate leads, carry out market research, cleanse your database, or invite prospects to events or exhibitions you’re hosting or attending.

We’ll assign the telesales agent or agents with most experience in your sector and/or pitching to your target audience. You’ll be able to follow your campaign live in real time over the internet and we’ll notify you straight away of any sales opportunities where you’d benefit from following up with the prospect immediately.

To speak with our business development manager, please call 0330 010 3495 or you can send us an enquiry by clicking here to email our direct marketing team.

Telemarketing for Manchester

3,000,000+ business DMs
DMs within 50,000 schools
250,000 public sector DMs
Lead gen/appointment booking
Market research services
No set-up fees, no contract
To find out more about our telemarketing services for Manchester companies, please fill in the box on the right or call us on:
0330 010 3495
or you can click here to email us

    Leave an enquiry
    Send us your details and we'll email or call you back.
    To send us a message with your enquiry, please use the form at the bottom of this page
    To speak with an account manager about our telemarketing services for Manchester companies, call
    0330 010 3495
    or you can click here to email us

    Tell us the customers you want us to get in touch with

    Once you’ve shared with us what you want to achieve from your telesales campaign, we now need to select which decision makers we contact on your behalf.

    More Than Words note – if you want us to contact your client and prospect database for you, that’s no problem. We’re happy to sign any non-disclosure agreements (NDAs) you send us.

    The three main databases our telesales team uses

    We hold the following three telemarketing databases:

    • B2B telemarketing data – 3,000,000+ business owners and decision makers across 2,000 sectors
    • school calling list – decision makers within over 50,000 educational establishments
    • public sector calling list – 250,000 budget-holding decision makers across local and central government, the NHS, GPs, care homes, further/higher education, and more

    No matter who you’re targeting whether they’re based in Manchester or across the UK, we can find them and we can get in touch with them for you.

    B2B database

    You can choose the senior decision makers in companies you want to market by:

    • line of business,
    • geographical area, and
    • company size.

    If you’d prefer us to call another decision makers within target businesses other than the senior contact for your B2B telemarketing campaign, we hold hundreds of thousands of phone numbers for engineering buyers, facilities managersfinance directorsfleet managershuman resources contactsmarketing managers and directorsoperations managers and directorssales managers and directors, and telecoms managers.

    Schools database

    We can promote your products and services direct to decision makers within 50,000 British educational establishments with our telemarketing campaigns to schools. You can select which schools we target using 100 different variables – please be as precise as possible when you call us to find out more.

    With schools, let us know which of the following you want us to call for you: head teacher, deputy head teacher, school business manager, facilities managers, heads of year, or heads of subject. If you don’t see the contact you want, please get in touch with us.

    Public sector database

    With our public sector telemarketing campaigns, you can contact your selection of over 250,000 decision makers within government, local councils, the NHS, and more.

    Knowing who to call within the public sector is difficult. That’s because public sector organisations often have different internal decision making structures and job titles. Therefore, when collecting data, our media partner collects information on budget holders at up to seven different levels of seniority.

    Using telemarketing to uncover new business opportunities

    When we contact each prospective client during your campaign, most clients ask us to do one or more of the following – book an appointment, lead generation, market research, database cleansing, and/or event/exhibition promotion.

    When you get us touch with us, let us know what it is you want us to do on your campaign.

    Booking appointments

    Your telesales executive can book a set date or time to meet a prospective client either at their premises or, while social distancing is still being observed, via a Zoom call.

    With each appointment, your telesales consultant will be given a checklist of questions to ask to ascertain their level of interest in your product or service and how close they are to making a purchasing decision.

    Generating leads

    When a More Than Words lead generator is working on your campaign, they perform essentially the same function as an appointment maker except that they don’t make an appointment.

    Instead, using the checklist of questions, they assess from a call how interested a prospective customer is in what you’re selling and how far away they may be from purchasing.

    Your marketing and sales team can then use this information to approach each client directly based upon their answers.

    Gathering market intelligence

    If you want to assess your company’s current position in the marketplace or you want to research a marketplace you’re considering entering, a cost-effective way of doing this is by picking up the phone to speak directly with the decision makers who have the responsibility and the budget to purchase your products and services.

    On each call, we can assess the relevance of your products and services to individual businesses as well as a group of businesses as a whole. We can find out which companies are under contract to their existing suppliers, how much they’re paying, and when the contract end date is.

    Speak with one of our account managers to devise a list of questions likely to deliver the market intelligence you need to find new business opportunities.

    Telemarketing for Manchester

    3,000,000+ business DMs
    DMs within 50,000 schools
    250,000 public sector DMs
    Lead gen/appointment booking
    Market research services
    No set-up fees, no contract
    To find out more about our telemarketing services for Manchester companies, please fill in the box on the right or call us on:
    0330 010 3495
    or you can click here to email us

      Leave an enquiry
      Send us your details and we'll email or call you back.
      To send us a message with your enquiry, please use the form at the bottom of this page
      To speak with an account manager about our telemarketing services for Manchester companies, call
      0330 010 3495
      or you can click here to email us

      Who’s on your Manchester telesales team

      There are at least five people who will work on you on your Manchester telesales team – your personal manager, the telesales script writer, the telemarketing team leader, telesales executive (or telesales executives), and your campaign co-ordinator.

      Account manager

      Your account manager is the person who deals with you prior to purchasing our telemarketing services. They’re the person with whom you agree the targets we’re contacting and the desired outcomes of your campaign.

      When you have booked in your telesales campaign, they then hand you over to our telesales script writer. However, your personal manager is on hand at all times for you – they’re responsible for ensuring that all internal targets are met within the company and that your requests, questions, and criticisms are dealt with quickly and effectively.

      Telesales script writer

      Like most telesales companies serving Manchester clients, we don’t believe that the best way to get business done with your target customers is through the use of robotic-sounding scripts.

      What your telesales script writer does, after they’ve been briefed on your campaign, is design a structure for each call most likely to deliver the sales opportunities you want. They create ways to open the call to immediately engage the interest of prospective customers and an approach to end the call which is most likely to deliver the result you want.

      Your writer uses his or her own personal experience in telesales to devise objection handles – convincing answers to the questions prospective clients are most likely to ask.

      Telesales manager

      Your team leader is responsible for training the telesales consultant(s) working on your campaign on your products and services, on the objectives for your campaign, and on the script for the calls.

      They also perform the role of a line manager making sure that your B2B telesales executive (or telesales executives) are maintaining call quality and quantity, accurately describing your products and services, and handling customer objections well.

      On all calls made by a telesales executive, one mistake could prevent the outcome from becoming a sales opportunity for your business. Your telesales manager ensures that each telesales advisor on your campaign has the knowledge and the confidence to make the most from every conversation.

      Telesales professional

      The telesales executive chosen for your campaign will be selected on the basis of their experience with the products and services you promoting as well as their experience in dealing with the markets you’re targeting.

      Soon after your order has been placed, we’ll let you know which telesales advisor is working on your campaign. We encourage a conversation between you and your telesales executive so that you can make sure that you’re happy with the person marketing your business and so that they can approach you with any questions they have which may not have been covered in training.

      More Than Words note – a telesales executive may sometimes be called, depending on the telemarketing firm you partner with, a “demand generation sales executive”, an “account management executive”, or an “appointment maker”.

      Campaign coordinator

      Finally, your campaign co-ordinator is the person who makes sure that all of your telesales executive’s equipment works and that you and they are able to access the live progress sheets on the Internet.

      When your campaign is underway, you’ll be able to log into a Google Spreadsheet and watch your telesales consultant make live notes in real time. You’ll also be able to download any of the calls we’ve made on your behalf so you can satisfy yourself of the quality of the work we’re performing for your company.

      Telemarketing Manchester FAQ

      Can you do joint email and telephone marketing?

      Yes – when you get in touch, please ask us how many of your target customers we have with both a telephone number and an email address.

      Email and telemarketing combined generally produce better results than campaigns run separately. In most cases, we’ll send a message to a decision maker’s email address first and then contact the prospective client a week later to start a conversation with them.

      Who are the major outsourced telemarketing companies serving Manchester?

      More Than Words is an emerging market leader among many other fine telemarketing companies serving Manchester companies including Blueberry Marketing, The Lead Generation Company, Straight-Line Marketing, and Toucan Telemarketing.

      Telemarketing Manchester – working with More Than Words’ business development team

      On every call we make for your Manchester-based company, there’s an opportunity to find out:

      • whether they need your product or service right now,
      • which of your competitors they’re already buying from, and
      • when they’ll be in the market again for what you sell.

      More Than Words are experts at cold calling and business development with over 80 years of collective experience on our team.

      We’re fully commited from the start to providing you with the results and outcome you want from your telemarketing campaign. Ask us for testimonials and judge how we’ll perform for you based upon our track record of success for B2B customers.

      To speak with our Manchester telesales opportunities team, please call us 0330 010 3495 or you can send us an enquiry by clicking here to email our telemarketing department for help.

      Call 0330 010 3495

      Telesales and telemarketing for Manchester businesses

      To find out more, please call us on 0330 010 8300, click here to email us, or fill in the form and we’ll get back to you.